Posts tagged with "Mental model diagrams"



Sanja · 09. April 2021
Mental model - a powerful tool in creating new digital products
When we design something, the process requires that we completely understand what a person wants to get done. Empathy with a person is something that differs from studying how a person uses something. Empathy helps us become aware of what the person wants to accomplish regardless of whether she is aware of the thing we are designing.